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Store FAQ (12)

Couriers Please Tracking FAQ - Processed for delivery

Modified on Tue, 25 Feb at 7:59 PM
AusPost Return Label (Pre-Paid)

Modified on Fri, 18 Apr at 10:35 PM

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Strictly Necessary Cookies List of cookies

Name Host Duration Description

_x_w dremc.freshdesk.com Session Contains the shard ID at which the account runs on.

_x_m dremc.freshdesk.com Session Contains the state of the shard.

_helpkit_session dremc.freshdesk.com Session Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!

helpdesk_node_session dremc.freshdesk.com Session An encrypted hash that stores the secret key and id of the login attempt.

user_credentials dremc.freshdesk.com 2 months Used for user authentication.

wf_order dremc.freshdesk.com Session Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.

wf_order_type dremc.freshdesk.com Session Used to check if the order is ascending or descending for custom ticket filters.

wf_filter dremc.freshdesk.com Session Denotes which filter is applied for the tickets list.