Why Is Australia Post Not Showing at Checkout?

Modified on Fri, 1 Aug at 11:53 PM

If you're seeing limited shipping options at checkout and Australia Post is missing, it's likely due to a temporary issue with Australia Post's live rate system. This can happen when:

  • Australia Post’s pricing service is down or under maintenance

  • There’s a brief outage or delay in retrieving rates

  • The parcel weight, size, or destination is temporarily not returning valid rates

We recommend trying again in a few minutes. If the issue continues, feel free to reach out to our team, we’re happy to help process your order manually or offer alternate shipping options.


Need help? [Contact us here]


Australia Post API Status: https://status.developers.auspost.com.au/


Example:

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article