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Store FAQ (13)

Product Availability & Stock Levels

Modified on Mon, 3 Apr, 2023 at 9:00 AM
Manufacturer Warranty

Modified on Mon, 3 Mar at 8:46 AM
Shipping FAQ

Modified on Wed, 29 Jan at 3:12 PM
Self Service Tax Invoice Guide

Modified on Tue, 5 Dec, 2023 at 9:27 AM
3D Printing Consulting / Service Agreements

Modified on Tue, 17 Sep, 2024 at 7:13 PM
3D Printer Repair Service

Modified on Thu, 3 Apr at 8:18 PM
Phishing email

Modified on Wed, 14 Aug, 2024 at 10:33 PM
Photo and video documentation

Modified on Wed, 20 Nov, 2024 at 9:48 PM
International Duty/Taxes FAQ

Modified on Mon, 5 May at 11:55 PM
Same Day Dispatch Guarantee – Track Record & Exceptions

Modified on Wed, 23 Apr at 9:01 PM

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Strictly Necessary Cookies List of cookies

Name Host Duration Description

_x_w dremc.freshdesk.com Session Contains the shard ID at which the account runs on.

_x_m dremc.freshdesk.com Session Contains the state of the shard.

_helpkit_session dremc.freshdesk.com Session Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!

helpdesk_node_session dremc.freshdesk.com Session An encrypted hash that stores the secret key and id of the login attempt.

user_credentials dremc.freshdesk.com 2 months Used for user authentication.

wf_order dremc.freshdesk.com Session Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.

wf_order_type dremc.freshdesk.com Session Used to check if the order is ascending or descending for custom ticket filters.

wf_filter dremc.freshdesk.com Session Denotes which filter is applied for the tickets list.